Frequently Asked Questions

Everything you need to know about shopping with Goddiva US

What is the standard shipping time for US orders?

Orders typically ship within 1-2 business days. Standard delivery usually takes 3-7 business days depending on your location within the United States.

How do I return a dress if it doesn't fit?

We offer a 14-day return policy. Items must be unworn, with all original tags attached and in their original packaging to be eligible for a refund.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips and comparing them to our specific Goddiva US size chart for the best fit.

Do you offer international shipping outside of the US?

This specific storefront serves the US market. For international orders, please visit our global site to ensure correct currency and shipping rates for your region.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal and Apple Pay.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can request a cancellation within 30 minutes of ordering, but once the status moves to 'Processing,' we are unable to make changes.